40 Seconds Is a Lifetime
July 26, 2023 byWhat Does it Take to Eliminate Misrouted Calls? As many of us are aware, about 12% of the 192 million 9-1-1 calls made annually in... Read More
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Why I Take the Call
April 3, 2023 byHonoring Telecommunicators – #NPSTW Why do telecommunicators take the call – specifically, an emergency call for service that is coming from a person who may... Read More
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From Data to Action: The Impact of Real-Time Location Data on the Telecommunicator
February 28, 2023 byOne Map for the Telecommunicator Let’s imagine, for a moment, what it would be like for the telecommunicator to have one map where they could: ... Read More
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Can Technology Help Solve PSAP Staffing Challenges?
January 6, 2023 byWhat Arizona Is Learning When Technology Is Placed at the Forefront What are the outcomes a PSAP should expect when embracing new technology? Can technology... Read More
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Leadership and Learning Together: Hear Wisdom and Commitment in Action
November 16, 2022 byA Better Response, New Ways to Serve – And More Every year we have the privilege of interviewing leaders in public safety – the people... Read More
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Mobility for Safer Schools: The New TipManager 2
November 8, 2022 byRecently, we had the honor of interviewing Lt. Joe Seaton, Supervisor for the School Resource Officers (SRO) program for the Blount County Sheriff’s Office in... Read More
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Real-Time Data and the Connected NG9-1-1 Workflow
August 16, 2022 byTake the Tour – Meet the Experts All in the Intelligent Command Center Whether it’s a day at Epcot Center with the family, kayaking on... Read More
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Solving the Problem – Saving Seconds: Delivering 9-1-1 Calls Based on Location
June 7, 2022 byToday you can order a pizza or call a ride sharing service from your mobile device, and they know exactly where you are. But that’s... Read More
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Lee County, FL – Going Above and Beyond with Next Gen Technology
June 4, 2022 byLee County, FL, located in Southwest Florida, encompasses the cities of Fort Myers, Cape Coral, Bonita Springs, Village of Estero and Sanibel, as well as... Read More
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