![911 call wait times](https://blog.motorolasolutions.com/en_us/wp-content/uploads/sites/3/2024/07/featured-2.jpg)
Finding the missing technology piece
July 25, 2024 byReducing 9-1-1 wait times by 84.43% Abandoned calls affect every 9-1-1 center, and every 9-1-1 center strives to reduce them. For the Peel Regional Police... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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![Honoring telecommunicators for NPSTW](https://blog.motorolasolutions.com/en_us/wp-content/uploads/sites/3/2024/04/featured-2.jpg)
Beacons of light: Honoring those who take our 9-1-1 calls
April 14, 2024 byNPSTW 2024 A beacon of light The first point of contact Helping people on their worst day We are about saving lives and hope You... Read More
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![Honoring Telecommunicators for NPSTW](https://blog.motorolasolutions.com/en_us/wp-content/uploads/sites/3/2024/04/featured-1.jpg)
Kicking off NPSTW
April 10, 2024 byDeeDee and Lorenzo share their passion, purpose and pride As we kick off National Public Safety Telecommunicator Week, April 14 – 20, the first of... Read More
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![call taker working at her call station](https://blog.motorolasolutions.com/en_us/wp-content/uploads/sites/3/2024/03/featured.jpg)
Location-Based Routing – The FCC Report and Order
March 25, 2024 byWhat is different as a result of the FFC Report and Order? In January, the FCC adopted a Report and Order. The order requires all... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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40 Seconds Is a Lifetime
July 26, 2023 byWhat Does it Take to Eliminate Misrouted Calls? As many of us are aware, about 12% of the 192 million 9-1-1 calls made annually in... Read More
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![NPSTW](https://ci419598-wrdp-s3-wordpress-prd.s3.amazonaws.com/wp-content/uploads/sites/3/2023/04/03112456/featured.jpg)
Why I Take the Call
April 3, 2023 byHonoring Telecommunicators – #NPSTW Why do telecommunicators take the call – specifically, an emergency call for service that is coming from a person who may... Read More
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From Data to Action: The Impact of Real-Time Location Data on the Telecommunicator
February 28, 2023 byOne Map for the Telecommunicator Let’s imagine, for a moment, what it would be like for the telecommunicator to have one map where they could: ... Read More
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Can Technology Help Solve PSAP Staffing Challenges?
January 6, 2023 byWhat Arizona Is Learning When Technology Is Placed at the Forefront What are the outcomes a PSAP should expect when embracing new technology? Can technology... Read More
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Leadership and Learning Together: Hear Wisdom and Commitment in Action
November 16, 2022 byA Better Response, New Ways to Serve – And More Every year we have the privilege of interviewing leaders in public safety – the people... Read More
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