...so we integrated the transcription service within the RTCC.” Call takers in the Scottsdale 9-1-1 center and personnel in the RTCC have the transcription service available so critical information can be shared easily and quickly. A kidnapping incident Incorporating transcription...
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...the simplicity of Smart Transcription influences best practices. Make sure dispatchers are always logged into Smart Transcription. The resources and methods for supervisors and managers come from the usage of the real-time transcription and translation. Smart Transcription is always learning...
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...backup and transcription gives them that back up— right in front of them.” Supervisors and Commander Lt. Reidy experiences benefits unique to supervisory responsibilities. She explains that transcription allows her and her team to monitor calls remotely, from their offices...
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...our formal policy now.” Real-time Transcription Management and call takers at the Memphis Police and Fire dispatch centers, Tenn., are realizing a better experience with another cloud-based service from Motorola Solutions — CommandCentral Smart Transcription. This service takes the voice...
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...and support telecommunicators. The Power of Transcription and Summarization One of the most immediate and appreciated benefits of the Assist AI capabilities has been its accurate transcription and summarization features. “One of the things the dispatchers really like is the...
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...transcript and real-time summary of the 9-1-1 call, which can be shared with dispatch and first responders. The transcription and summary provide details that could be overlooked or forgotten. “The transcription alone is helpful,” says JC, “because the call taker...
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...television show America by Design, is CommandCentral Smart Transcription. This cloud-based service provides real-time transcription of a 9-1-1 call, capturing both sides of the conversation automatically. Instead of typing feverishly and trying to remember all of the critical information in...
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...process calls in ways that we haven’t been able to do before.” The technology tools Travis is referring to include CommandCentral Smart Transcription and CommandCentral Citizen Input. “With everything going on in our profession right now, we want to be...
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...that makes it easier to document an incident also generates an overwhelming amount of recorded information. This information has to be quickly reviewed and understood, and one powerful tool to do this is assisted transcription. Transcriptions make it easier to...
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