Ariane Branigan

The end-to-end impact of mobility platforms on fireground management: An expert’s view

January 14, 2026 by Ariane Branigan

From drones to body cameras, the continued growth of new technology for Fire and Rescue Services (FRSs) promises a complete overhaul of frontline operations. One... Read More

Industries: Fire & Emergency Medical Services

Topics: Control room software Emergency communication

A red and yellow fire engine is driving on a paved road, possibly an industrial or commercial area, with a chain link fence to the left and trees and buildings in the background. The vehicle is a Volvo model and has the license plate AY53 AXD. The side of the vehicle says "FIRE AND RESCUE SERVICE." The front of the vehicle has the word "FIRE" written in reverse.

From Contract Signing to Call Handling: Suffolk FRS’s 18-Month Deployment of a New Mission-Critical Control System

January 12, 2026 by Ariane Branigan

The picturesque county of Suffolk, in East England, is home to 786,000 people spread over 1,466 square miles of land. Every day, Suffolk Fire and... Read More

Industries: Fire & Emergency Medical Services

Topics: Control room software Emergency communication Situational awareness

Contact management in control rooms: From chaos to context

December 1, 2025 by Ariane Branigan

While being a call operator for the emergency services is vitally important in keeping the public safe, police control rooms can be stressful and overwhelming... Read More

Industries: Police

Topics: Control room software Emergency communication

A smarter and more collaborative approach to FRS control rooms

November 6, 2025 by Ariane Branigan

Are you prepared to tackle the next major incident in your community? For Fire and Rescue Services (FRSs) in the UK, the answer might be... Read More

Industries: Fire & Emergency Medical Services

Topics: Control room software Emergency communication

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The importance of built-in contact management for control rooms

November 6, 2025 by Ariane Branigan

Emergency calls don’t occur in a vacuum. Vulnerable callers — particularly victims of domestic violence and antisocial behaviour — may try to contact the emergency... Read More

Industries: Police

Topics: Control room software Emergency communication

What’s New with Guardian ICCS

November 5, 2025 by Ariane Branigan

In this article Discover how Guardian ICCS is evolving to meet modern control room needs with updates that focus on call handling, security and integration... Read More

Industries:

Topics: Product updates - What's new?

The image shows an operations control room with multiple people working at computer stations. There are large screens on the wall displaying various data, including what appears to be a map with green and yellow colored areas and many small icons. The room has a modern design with angled walls and recessed lighting.

Control room 101: What we’ve learned from being onsite

October 28, 2025 by Ariane Branigan

While the majority of the Guardian public safety solution team have a control room background, we know a diversity of opinions and skills means better... Read More

Industries: Fire & Emergency Medical Services Police

Topics: Control room software Emergency communication

What’s New with Pronto

October 28, 2025 by Ariane Branigan

In this article Stay current with the latest Pronto updates! Discover new features, including MoPI document retention, enhanced body camera connectivity, Android 15 support and... Read More

Industries:

Topics: Product updates - What's new?

A black and white photograph captures a group of children gathered around a street fire alarm box. One child reaches up to touch the box, while the others look on with curiosity. In the background, houses and trees line the street.

How control room technology continues to evolve: from the 1870s to the 2020s and beyond

October 27, 2025 by Ariane Branigan

In honour of International Control Room Week, we’re taking a deep dive into the history of control room technology to discover how technology has transformed... Read More

Industries: Fire & Emergency Medical Services Police

Topics: Artificial intelligence Control room software Emergency communication

Ariane Branigan

Blogs Written by Ariane Branigan