A smarter and more collaborative approach to FRS control rooms
November 6, 2025 byAre you prepared to tackle the next major incident in your community? For Fire and Rescue Services (FRSs) in the UK, the answer might be... Read More
Read MoreIndustries: Fire & Emergency Medical Services
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The importance of built-in contact management for control rooms
November 6, 2025 byEmergency calls don’t occur in a vacuum. Vulnerable callers — particularly victims of domestic violence and antisocial behaviour — may try to contact the emergency... Read More
Read MoreIndustries: Police
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What’s New with Guardian ICCS
November 5, 2025 byIn this article Discover how Guardian ICCS is evolving to meet modern control room needs with updates that focus on call handling, security and integration... Read More
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Control room 101: What we’ve learned from being onsite
October 28, 2025 byWhile the majority of the Guardian public safety solution team have a control room background, we know a diversity of opinions and skills means better... Read More
Read MoreIndustries: Fire & Emergency Medical Services Police
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What’s New with Pronto
October 28, 2025 byIn this article Stay current with the latest Pronto updates! Discover new features, including MoPI document retention, enhanced body camera connectivity, Android 15 support and... Read More
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How control room technology continues to evolve: from the 1870s to the 2020s and beyond
October 27, 2025 byIn honour of International Control Room Week, we’re taking a deep dive into the history of control room technology to discover how technology has transformed... Read More
Read MoreIndustries: Fire & Emergency Medical Services Police
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Beyond the headset: Ex-fire control room operators share their stories
October 27, 2025 byThe team working on our Guardian Public Safety Solution is primarily composed of ex-operators from control rooms all over the country. That isn’t accidental; we... Read More
Read MoreIndustries: Fire & Emergency Medical Services
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Working in a fire control room: Personal perspectives from Bedfordshire FRS
October 27, 2025 byOur control room customers are at the heart of everything we do; we work with them closely to ensure that our call handling and dispatch... Read More
Read MoreIndustries: Fire & Emergency Medical Services
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Answering the call: Life as a police control room operator
October 27, 2025 byAt Motorola Solutions, we know nothing can beat real-world experience in a control room when it comes to understanding our customers’ needs – which is... Read More
Read MoreIndustries: Police
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