In healthcare facilities, safety and security are paramount concerns not only for patients but for medical staff and visitors too. The dynamic environment of hospitals presents a myriad of challenges, ranging from patient aggression and violence to theft and unauthorised access to sensitive areas. Amidst these challenges and with technology constantly evolving, it’s imperative to assess how different industries are leveraging technology to protect their employees and business practices.
Body-worn cameras are one of the most effective ways to capture first-hand video evidence of incidents and interactions. With our healthcare body cameras, your staff can be in control of every situation. Equipping healthcare security professionals with the tools they need to protect others and themselves is a vital part of mitigating workplace violence and creating a safer environment for healthcare operations.
The V200 body camera is a lightweight, compact device perfect for customer-facing roles like nurses and support staff, fulfilling your duty of care to protect them from aggression. The V200 is discreet and features an intuitive top display that quickly shows status like battery and connectivity. Its key safety feature, GoLive Audio, allows staff to instantly activate a live audio and video stream via Wi-Fi to a control room or supervisor, enabling real-time situational awareness and support to help de-escalate potential incidents. The V200 captures indisputable, evidence-grade video footage of any incident while promoting good behaviour from all parties.
The VB400 body-worn camera is designed for security professionals who may encounter threats of abuse or violence, or capture similar acts of aggression against those they are protecting. With its rugged exterior and shift-long recording, the VB400 provides footage of events as they occur, allowing immediate response and providing indisputable evidence. If paired with radios via Bluetooth, the VB400 can automatically record when the user’s radio enters an emergency state. When tethered to a trusted Wi-Fi network or a personal 4G hotspot, users are able to live stream video footage to remote colleagues.
Motorola Solutions’ body camera portfolio allows you to address everyday concerns and emerging situations. Let’s explore how teams work together to address safety and security challenges through the example of an erratic patient in a hospital.
A triage nurse wearing a V200 body camera interacts with a patient exhibiting erratic behavior. Recognising the need for immediate assistance, the nurse activates the GoLive Audio feature, initiating a live video and audio stream via Wi-Fi to the control room. The security staff views the area on their CCTV alongside the live stream from the V200 and quickly dispatches security officers to assess the situation.
As subsequent security officers arrive, peer-assist recording is automatically initiated on their VB400 body cameras to provide multiple viewpoints and comprehensive coverage. The patient is escorted back to their room and an incident report, along with the evidence gathered from the body camera footage, CCTV, and control room, is securely stored in VideoManager.
The implementation of body cameras in psychiatric wards and emergency rooms offers invaluable benefits in ensuring the safety and security of both patients and medical staff. Security personnel equipped with body cameras in hospital settings serve as frontline guardians, tasked with maintaining order and ensuring the safety of patients, staff and visitors. These wearable devices offer security personnel a powerful tool to document their interactions and interventions in real time. By capturing audio and video footage, body cameras provide an objective record of incidents, aiding in investigations and legal proceedings when necessary. Additionally, the presence of body cameras can act as a deterrent against aggressive behavior and misconduct, promoting a safer and more secure environment within the hospital premises. The footage captured can be used for training purposes, enabling security personnel to review their responses and learn from past experiences, ultimately enhancing their effectiveness in handling challenging situations. Body camera technology empowers security personnel to fulfill their duties with greater accountability, professionalism and efficacy in hospital security operations.
