In high-stakes law enforcement operations, establishing a secure tactical perimeter is paramount, yet dynamic ground realities can create blind spots. For the Collier County Real-Time Operations Center (ROC), CommandCentral Aware transcends these limitations, providing a “10,000-foot view” to identify and fill gaps in real time.
A Suspect Suddenly Flees Into A Canal
During a foot pursuit a suspect, fleeing an incident, suddenly jumped into a canal. Deputies on the ground immediately initiated pursuit and began setting up a perimeter, their focus intensely narrowed on the immediate threat and challenging terrain.
“When you’re on the ground, you’re focused on finding the person,” described the Collier County ROC Analyst Supervisor.
This tunnel vision, while essential for immediate action, means ground units “might not know if there’s a gap in the perimeter,” because they are “doing the best that they can with what they have.” This is where the ROC’s virtual overwatch becomes indispensable.
A “10,000-Foot View” Using Virtual Overwatch
In CommandCentral Aware, ROC operators can see a comprehensive, bird’s-eye view of the evolving perimeter. ROC Technical Manager Billy Gessner explains:
“While visualizing that 10,000 foot view of the radio locations, we saw a known location that they had a gap. So the sergeant of the ROC radioed to the deputies and said, ‘you might want to put someone at this location to shore up your perimeter.'”
Strengthening Perimeter Integrity Through Radio Location
It was in this critical moment of visual analysis that the precision of CommandCentral Aware proved its worth. This direct, real-time communication was possible because CommandCentral Aware provided accurate radio locations, since the officers had left their vehicles. The ROC could see exactly where every deputy’s radio was positioned. The immediate alert from the ROC provided ground units with the exact coordinates of the perimeter opening. Units were swiftly redirected to the identified area and the suspect was found.
Hear ROC Technical Manager Billy Gessner recount the incident at the Motorola Solutions annual user conference:
The profound power of CommandCentral Aware extends beyond a single incident. This “10,000-foot view” empowers command staff with a comprehensive situational overview, enabling them to gauge “what’s truly happening” across an entire scene, whether through radio locations, cameras or drone feeds. As Billy further details,
“Being able to say: take a look on this screen, you can see where everybody’s at… so you can see what’s been done.”
This holistic picture is invaluable because, as the ROC Analyst Supervisor notes, “when you’re on the ground, you don’t have that.” Command staff can quickly grasp the situation at a glance, making informed decisions without sifting through multiple programs, ultimately improving response times and ensuring greater safety for everyone involved.
Enhanced Situational Awareness For Safety
CommandCentral Aware’s radio tracking capabilities transform perimeter management from a challenge into a precisely orchestrated operation. By eliminating blind spots, enabling real-time communication and providing comprehensive visibility of unit deployments, it empowers command centers to enhance officer safety, optimize resource allocation and ensure the unwavering integrity of every tactical perimeter. This system is a differentiator, providing the digital overwatch necessary for success in the most demanding scenarios.
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