In the world of public safety, every second counts. Our customers know this better than anyone as they work day in and day out to... Read More
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You’re a patrol officer speeding towards a reported domestic disturbance. Your adrenaline is pumping and your mind is racing with questions. Is there a history... Read More
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Reducing 9-1-1 wait times by 84.43% Abandoned calls affect every 9-1-1 center, and every 9-1-1 center strives to reduce them. For the Peel Regional Police... Read More
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For public safety agencies of all sizes, the health of your emergency response system can mean the difference between operational excellence and costly failures. At... Read More
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NPSTW 2024 A beacon of light The first point of contact Helping people on their worst day We are about saving lives and hope You... Read More
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DeeDee and Lorenzo share their passion, purpose and pride As we kick off National Public Safety Telecommunicator Week, April 14 – 20, the first of... Read More
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What is different as a result of the FFC Report and Order? In January, the FCC adopted a Report and Order. The order requires all... Read More
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How many digits can you remember? Are you old enough to remember the days when memorizing important phone numbers was a key day-to-day skill? Do... Read More
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New features help agencies incorporate AI technology in the PSAP environment Has your organization started seeing the impacts of artificial intelligence in day-to-day operations? With... Read More
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