July 15, 2025 by Jessica Bouwhuis

What’s New with CommandCentral Admin

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Topics: Product Updates - What's New?

In this article

Discover the newest features in CommandCentral Admin, offering streamlined contact management, powerful bulk actions for user records and improved user profile viewing. Simplify administrative tasks and enhance user experience.


July, 2025

Non-authenticating ‘Contacts’

Non-authenticated Contacts 1

Non-authenticated Contacts 2

This newest feature enables administrators to store contact details of individuals or service providers, without treating them as a normal user with login access and assigned permissions. This could be something like a tow company or a public defense attorney who would never have a need to log in to CommandCentral. This will be particularly relevant to administrators who manage products such as CommandCentral CAD, Aware or RMS.

In the “Users” module, admins can create a new user and choose the “contact” radio button option to create a non-authenticating contact user. This will make it so the email ID is not mandatory. We have also enhanced the filter on the ‘Users’ list page to filter specifically for “Contacts.” You can check out a video walkthrough of this new feature here.

Bulk Actions

Bulk Actions

The new Bulk Actions feature enables administrators to perform Archive/Restore and Lock/Unlock operations on multiple user records in one swift action, eliminating repetitive steps when performing the same task across multiple records.

When an administrator goes to the “Users” list view and selects multiple users, a new action bar appears. This will let the admin perform Archive/Lock/Unlock actions on multiple users at the same time.

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March, 2025

User Profile View

user PII

Motorola Solutions understands the importance of personal identifying information (or PII) and how critical it is to keep that data locked down from the masses. However, individual users often want to be able to see their own information without going through numerous hoops. With this newest update, individual CommandCentral users can easily view the PII that is part of their user record. Users can access their Profile via the top-right corner from any page on the CommandCentral application.

Federated Exemption

federated exception

Tired of hitting the federated login multiple times in a row? With this newest update, administrators on CommandCentral can selectively bypass the federated login. For customers who have federated their domain for authentication, this feature enables an administrator to designate specific accounts that can use the local authentication. This will cause the designated accounts to not be redirected to the federated identity provider, saving time during login without sacrificing security.

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For previous product updates not listed on this blog, click here.

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