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Get early access to the new Assisted Narrative feature, which streamlines the narrative creation process. Other features released include file conversions, SVX playback options, and enhancements to organizational hierarchies and AI-assisted redaction.
October 23, 2025
Assisted Narrative
Assisted Narrative can help you build and edit your incident narratives quickly while maintaining accuracy. Assist AI helps you write your narratives by cross-referencing up to 10 different audio or video files, but it never replaces your memory or adds new information. With the ability to edit and required verification, you never leave the driver’s seat.
This feature is now available to all CommandCentral DEMS Plus customers. However, administrators have the ability to enable or disable this feature depending on agency preferences.
Learn more about the recent CommandCentral DEMS enhancements.
Improved Metadata
Experience improved evidence metadata accuracy with “capture by” and “uploaded by” fields to track who took what actions with digital evidence. Changing the file owner will not impact these fields, preserving the original information. This update also includes a new search feature to search by who captured evidence. The owner of previous evidence will be automatically assigned to these fields.
Updates to Redaction
CommandCentral DEMS now supports redaction for videos up to 12 hours in length.
Read more in the CommandCentral DEMS User Guide.
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September 25, 2025
Early Access to Assisted Narrative!
Get early access to Assisted Narrative, which helps you streamline the narrative creation process. Generate a draft from one audio or video file, then use the proofread and polish tools to clean it up. Assisted Narrative never adds new info, and with the ability to edit and verify, you never compromise evidence control.
This feature is available to CommandCentral DEMS Plus customers. If you would like to enable early access, please reach out to your Motorola Solutions sales representative.
File Conversion
Manage even more digital evidence in DEMS with the ability to convert unsupported files. With this feature, you can convert the following files;
- MOV, WEBM and MKV files will be converted to MP4.
- HEIC/HEIF and TIFF files will be converted to JPG.
- DOC/DOCX, CSV, XLSX/XLS, TXT and HTML files will be converted to PDF. Files will be automatically converted upon upload.
SVX Audio Playback
View a bigger picture with the ability to choose how you listen to SVX audio. The voice-only playback provides clear and clean audio with background and echo cancellation when you only need to hear what the main parties are saying. Or you can listen to the raw audio to catch everything.
Updates to Organizational Hierarchy
Changes to your organizational hierarchy in CommandCentral Admin appear in CommandCentral DEMS. These hierarchies allow you to determine which agency employees can view digital evidence you store in DEMS.
AI-Assisted Redaction Enhancements
We’ve enhanced the AI-redaction experience to make the process more efficient. Along with the general improved performance of the tool, you can now auto-track multiple objects at the same time and redact audio in bulk.
Read more in the CommandCentral DEMS User Guide.
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June 23, 2025
CommandCentral Evidence is now CommandCentral DEMS!
CommandCentral Evidence has officially been renamed to CommandCentral DEMS. This change is designed to provide you with a true digital evidence management experience. Don’t worry, you will still have access to all of the tools from CommandCentral Evidence, and no additional actions are required from you. CommandCentral DEMS provides more features that will make your evidence management more efficient.
Learn more about the recent CommandCentral DEMS enhancements.
Collections View
Keep your digital evidence centralized and organized with collections. The collections view allows you to create groupings for digital evidence in a way that works for your agency’s specific needs. You can now add the same piece of digital evidence to more than one collection without having to create a duplicate, making your cases more accurate while optimizing storage space. Collections is designed to help you stay organized, find evidence faster and efficiently share files with your partners, saving you valuable time.
In order for users to create collections, the “create collections permission” must be enabled.
Access Restrictions
Maintain granular control of your digital evidence by selecting the individuals and groups that should have access to specific files.
Updates to Tag Manager
You can now create specific tags directly in CommandCentral DEMS, making the process more streamlined and specific to your agency. Create tags that relate to the terminology used in your agency from the same place you manage the digital evidence it relates to. You can also edit or delete these tags directly within CommandCentral DEMS, making the process more efficient.
Read more in the CommandCentral DEMS User Guide.
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June 12, 2025
New Search Filters and Targeted Search Results
Find what you’re looking for faster by searching with new and more specific filters, such as an officer’s name or the location of an event. These filters create more targeted search results, helping you to search more efficiently.
Map View
Search for evidence based on a geographical location with the new map view.
View More File Types
You can now view more file types, including videos, images, audio files and PDFs.
Transcription Enhancements
You can now generate transcriptions quicker than before with more accuracy.
Export to Evidence.com
Meet the requirements of your work partners, such as prosecutors, with the ability to securely export your evidence to Evidence.com. Contact your Motorola Solutions representative to learn more.
