In this article
Discover the latest VESTA updates, including Single Sign-On (SSO) for simplified login to the VESTA 9-1-1 console and cloud applications, improving efficiency and security.
June, 2025
Single Sign On (SSO) for VESTA 9-1-1
SSO allows VESTA 9-1-1 users to employ their Motorola Solutions CommandCentral cloud login ID and password to access both the VESTA 9-1-1 console and cloud applications. This simplifies the management of 9-1-1 operations by offering easy access to VESTA 9-1-1 and its AI capabilities, as well as the VESTA NXT emergency backup system, all while utilizing the same credentials. Furthermore, SSO increases security by allowing for the application of Multifactor Authentication (MFA), which requires multiple verification factors for account access to protect against unauthorized access.
The following items are required to enable SSO:
- Firewall permissions
- PSAP must be registered with Motorola Solutions CommandCentral cloud
- VESTA 9-1-1 must be configured to connect to CommandCentral cloud
- User’s email address must be configured in VESTA 9-1-1
- SSO must be enabled for the PSAP
- Google Chrome must be installed on the VESTA consoles
Once enabled, the VESTA 9-1-1 user can continue to use their existing VESTA 9-1-1 agent login or use their full email address that is registered with CommandCentral cloud services. The VESTA 9-1-1 console login workflow will then direct the user to the appropriate authentication method based on their SSO registration status and availability of cloud service.
Please note that in case of a cloud or CPE outage, the login reverts back to the legacy VESTA 9-1-1 login, so you can always handle emergency calls.
For more information on how you can take advantage of SSO for VESTA 9-1-1, please contact your Motorola Solutions Account Executive or Service Provider.
For more information on VESTA 9-1-1 visit the Motorola Solutions website.
