Phoenix Fire Department’s Lifeline: Heroic Mountain Rescues and Radius Mapping
October 7, 2025 byA mountain rescue. A dirt bike crash and a teenager with a compound leg fracture. This is just one harrowing scene among countless mountain rescues... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Transforming how Springfield-Greene County serves their community
October 3, 2025 byRecently, we had the privilege of sitting down with April Ford, Director, and J.R. Webb, Assistant Director, for Springfield-Greene County 9-1-1 in southwest Missouri. Dedicated... Read More
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Highlands County Sheriff’s Office: Enhancing 9-1-1 Operations with Assist AI
September 25, 2025 byHighlands County Sheriff’s Office, located in Central Florida and just two hours south of the Orlando theme parks, serves a population of approximately 107,000. Managing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal
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Feature Focus for VESTA
June 23, 2025 bySingle Sign On (SSO) for VESTA 9-1-1 We are excited to announce SSO for VESTA 9-1-1. What is SSO? SSO lets VESTA 9-1-1 users employ... Read More
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Baltimore Implements Policy-Based 911 Call Routing for Artscape Festival
June 19, 2025 byThe City of Baltimore 9-1-1 has added another life-saving element to their call routing capabilities by successfully implementing NENA i3 policy-based 9-1-1 call routing. What... Read More
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Empowering Teams with Next Gen Tech: PSAP Leaders’ Insights
June 19, 2025 byAt Motorola Solutions’ annual Summit in May, three PSAP leaders, all trailblazers, shared stories of how the right technology improves efficiency and morale in their... Read More
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Ensuring Continuity of Operations with Cloud Call Routing
June 19, 2025 byWe are excited to add VESTA NXT Router, formerly CommandCentral Router, to our 9-1-1 call routing service portfolio. VESTA NXT Router is a multi-cloud, i3-compliant... Read More
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What’s New with VESTA
June 1, 2025 byIn this article Discover the latest VESTA updates, including Single Sign-On (SSO) for simplified login to the VESTA 9-1-1 console and cloud applications, improving efficiency... Read More
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Scottsdale PD: How 9-1-1 Transcription Fuels a Faster Response
April 8, 2025 byIn an emergency response, how can different 9-1-1 technologies work together to create new ways to respond faster, boost morale and improve retention? To answer... Read More
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