Organized retail crime (ORC) and repeat persons of interest (POI) are driving the majority of harm directed at store teams and customers, with 1 in 8 US events involving threatening or violent behavior. That’s why Motorola Solutions has partnered with Auror, the leading Retail Crime Intelligence platform, to help retailers and law enforcement collaborate on information about retail crime like never before.
A connected approach to retail crime
Motorola Solutions’ mobile video technologies — including body cameras — now seamlessly integrate with Auror’s Retail Crime Intelligence platform. This integration enables retailers and law enforcement to share critical video evidence and incident details faster, all while maintaining the secure chain of custody required to protect the integrity of every case.
From incident to intelligence — in seconds
In the fast-moving world of retail crime, timing is everything. Together, Motorola Solutions and Auror deliver:
- Instant video sharing: Quickly and securely share relevant footage with law enforcement.
- Real-time collaboration: Connect store teams, security staff, and police on one trusted platform.
- Evidence integrity: Ensure all video evidence is preserved and protected from capture to court.
Enhancing safety for teams and customers
This partnership isn’t just about stopping theft, it’s about using the right tools to reduce violence and threatening behavior, and create safer environments for retail workers and shoppers. Body cameras provide transparency, protection, and verifiable evidence before, during, and after incidents.
Accelerating investigations with VideoManager EX and Auror
Building on this integration, Motorola Solutions’ VideoManager EX evidence management system connects directly with Auror to further simplify the investigation process. Video captured on Motorola Solutions body cameras is securely stored in VideoManager EX and can be exported directly to Auror. Whether creating new cases or adding to existing ones, teams can handle evidence faster and with less administrative effort.
By linking video evidence directly to Auror cases, retailers and law enforcement gain faster access to critical information, enabling coordinated responses in less time. The secure chain of custody is maintained throughout, with audit logs capturing who exported footage and when, ensuring transparency and accountability.
Supported starting with VideoManager EX version 25.2, this export interface requires no ongoing usage fees after setup, making deployment simple and cost-effective.
One goal: stronger, safer communities
By combining Motorola Solutions’ trusted video technology with Auror’s collaborative intelligence platform, retailers and law enforcement are empowered to reduce crime, protect people, and safeguard businesses — building stronger, safer communities for everyone.
