October 2, 2024 by Grace Christoff

Motorola Solutions is helping retailers meet New York guidelines to solve for safer retail

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Industries: Hospitality

Topics: Business-Critical Applications

Following California’s lead, New York has passed legislation aimed at protecting retail workers by requiring retailers to implement enhanced security measures. In January 2027, the State of New York will enforce the Retail Worker Safety Act, mandating that all retailers install panic buttons that directly dispatch to law enforcement. This legislation is crucial in addressing the rise of aggressive behaviors in retail environments, where, according to the National Retail Federation (NRF), 88% of retail workers have reported an increase in violent shoplifting incidents.

As the landscape of retail security shifts, Motorola Solutions offers essential tools to help retailers meet these new regulations, with products such as panic buttons, two-way radios, body cameras, and advanced video surveillance systems. These tools ensure that retailers not only comply with the law but also provide a safer environment for employees and customers.

Panic Buttons: Quick Access to Emergency Assistance

An important goal of the Retail Worker Safety Act is the installation of panic buttons, providing instant access to law enforcement during emergencies. Motorola Solutions offers cutting-edge panic button systems that can be discreetly deployed throughout retail stores. These systems allow employees to trigger alerts with ease, ensuring immediate communication with emergency responders.

Motorola Solutions’ Rave Panic Button is a smartphone mobile phone app that allows for instant communication with 9-1-1 emergency responders and on-site safety and security guards. With the push of a button, any type of emergency will initiate a fast, timely response as well as collaboration with emergency personnel. Through easy integration with existing emergency response systems, you can make sure your panic button notification is easily broadcast across additional channels like video systems, access control, websites, or sirens. 

Two-Way Radios: Ensuring Continuous Communication

Effective communication is vital for maintaining security, especially in larger stores where quick communication can prevent minor incidents from escalating. Motorola Solutions’ two-way radios, like the TLK 100 and TLK 150, provide instant, reliable communication across teams, enabling rapid response during emergencies.

These radios are equipped with advanced noise cancellation and extended range capabilities, making them perfect for use in busy retail settings. With features like GPS tracking and push-to-talk technology, staff can communicate clearly, no matter how crowded or loud the store may be.

Body Cameras: Transparency and Accountability

Body cameras, a staple in modern security systems, play a crucial role in both preventing and documenting incidents. Motorola Solutions’ VT100 body cameras allow employees to record interactions in real time, providing invaluable evidence in case an incident requires further investigation.

These body cameras not only deter potential incidents but also protect staff by capturing unbiased footage. This promotes accountability for customers and employees involved and helps ensure that store associates can feel secure in their work environment.

Video Surveillance: 24/7 Monitoring for Peace of Mind

Motorola Solutions’ Avigilon cameras provide high-definition video surveillance, allowing retailers to monitor their stores in real-time and review incidents easily. These cameras use advanced AI analytics, allowing security teams to detect unusual behavior and potential threats quickly. With the ability to set up alerts for suspicious activity, retailers can respond faster, making it harder for criminals to act undetected.

The cameras are instrumental in supporting the goals of Senate Bill S8358B, since they provide visual evidence of crimes, helping law enforcement in identifying and prosecuting offenders. This can also be a benefit to retailers who can use this footage in legal proceedings to strengthen their cases.

Conclusion

Whether your retail business needs body cameras, mobile panic buttons, two-way radios, or a comprehensive video surveillance system, Motorola Solutions has the technology to ensure that New York’s Retail Worker Safety Act is being implemented. These solutions will contribute to making the workplace safer for employees and customers, resulting in a safe and secure retail environment.

To read more about the New York Senate Bill click here and to learn more about Motorola Solutions retail bundle click here.

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