You’ve just finished a routine traffic stop, and now you’re heading back to the station to complete your report and process the citation. Once done, you’ll return to the field, ready for the next call. It’s a familiar routine, one you’ve done countless times. While it is all part of the job, these administrative tasks take time away from proactive policing and community engagement.
The traditional method of field-based policing, with its handwritten interview cards, paper citations and manual data entry is inefficient and leaves room for error. Responders need every tool available to wrap up interactions in the field as quickly as possible while ensuring accuracy.
CommandCentral Responder provides what officers need to conduct electronic field interviews, initiate, populate and submit case reports, and issue citations directly from their mobile devices on the scene of an incident.
Take it to the field
CommandCentral Responder is a companion mobile app that extends the capabilities you would use back at the station to you in the field by putting the power of your agency’s data at your fingertips, streamlining your workflow and saving you valuable time.
With a few taps on your mobile device – iOS or Android – you can quickly access records information like driver’s license, vehicle registration and existing records data to pre-populate forms and citations. This eliminates tedious manual data entry, reduces errors and simplifies the form-entry process you experience today with paper and pen.
Streamline your workflow
The Responder app helps with the accuracy and integrity of your data by reducing errors and the need for report kickbacks with time-consuming resubmissions. Copying call-for-service details and built-in business rules and field validations guide you through the process, minimizing mistakes. The purpose-built interface highlights required fields, making form completion swift and efficient.
By eliminating the need for manual data entry by records personnel, you also reduce the risk of “lost in translation” errors and save valuable time and resources. Responder captures field interviews and witness statements, recording and transcribing narratives, and providing comprehensive data collection for incident records.
The app goes beyond data entry; it streamlines the entire citation process. Not only can you pre-populate citations with existing information, but you can also collect electronic signatures directly on your mobile device. And if you need to print a citation on the scene, Responder is compatible with supported portable printers, allowing you to complete the entire workflow without ever having to head back to the station.
Available now for PremierOne customers
CommandCentral Responder for field-based reporting and digital citations is now available for PremierOne customers. By pairing CommandCentral Responder with PremierOne Records, we’re helping responders quickly and accurately collect data in the field to resolve incidents promptly and provide complete, correct data to records personnel and command staff.
When everything works together, you can focus on the incident, not the technology. Extend your PremierOne investment to the field by subscribing to the CommandCentral Responder mobile app, available on Google Play or Apple App Store.
To learn more detailed information about CommandCentral Responder for field-based reporting and digital citations, download the fact sheet.
