December 17, 2020 by John Zidar

Responsible AI: A Human-Centered Approach to Advanced Technology

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Responsible AIMonitoring and searching through large volumes of video is a challenging yet crucial task for security officers. We have now reached a critical point where video security systems are able to collect a vast amount of data, but the limitations of the human attention span make it difficult for users to effectively monitor and search through all of the footage for potentially critical events.

To help overcome this challenge, AI can improve certain areas of a security officer’s workflow, enabling users to accomplish the same tasks faster and more successfully. This is evident in the evolution of video security solutions, with the role of security officers shifting from monitoring video walls to analyzing specific alarms and proactively responding when necessary.

At Motorola Solutions, we believe that AI-powered solutions applied purposefully can assist and accelerate human decision-making and cultivate public trust while preserving individual rights. More specifically, we understand that the human aspect — the individual using the technology and the citizens impacted by its use in society — should always be at the center of each innovation. 

To maintain this human-centered approach, our solutions leverage the power of AI in areas of the workflow where it can focus human attention on what matters most to dramatically increase the effectiveness of security systems. By delivering true video content search, automation, and real-time alerts such as Radio Alert, our security solutions can help solve real-world challenges and improve response times for security officers.

For example, Avigilon Control Center 7 video management software introduced a new concept in live video monitoring, Focus of Attention, which leverages AI and video analytics technologies to determine what information is important and should be presented to security operators. The AI-powered software detects and flags events that may require attention, highlighting them visually in color-coded nodes to indicate different levels of importance so that a security officer can easily review and determine where action is required.

By keeping humans in the loop, responsible AI can extend the effectiveness of security systems by detecting potentially critical events and assisting security officers during analysis and investigation. 

To learn more about our AI-powered security solutions, contact us today.

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