July 31, 2024 by Claire Borchers

Creating safer, more secure spaces in healthcare

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Industries: Healthcare

Topics: Command Center Software Situational Awareness

Healthcare workers play an integral role in keeping our families and communities safe, yet more than any other profession, they struggle to keep themselves safe in the workplace. AP News recently reported that healthcare is 4-5x more dangerous than any other profession, including law enforcement. In an environment where employees are trying to provide comfort and safety to their patients, they are often ones experiencing a lack of it the most. Healthcare workers racked up 73% of all nonfatal workplace violence injuries in 2018, the most recent year for which figures are available, according to the U.S. Bureau of Labor Statistics. The security and safety of often chaotic healthcare environments should not only be a concern for patients, but for medical staff as well. At Motorola Solutions, we want to help protect the people who help us feel our best. 


According to a National Nurses United Study, eight in 10 nurses (81.6%) have experienced at least one type of workplace violence within the past year. (2024)


A routine check in between a nurse and a patient can quickly become dangerous without the proper resources. Nurses are in and out of patient rooms all day, often by themselves, to monitor patients and give continuous care. Verbal and physical aggression from patients directed at nurses can leave them in a vulnerable situation – especially because their duties put them in such close proximity to potential aggressors.  Say a nurse enters the room to give a patient medication. A family member is angry that the wrong meal was delivered for their ill relative. In a moment of frustration, they throw the tray at the nurse. 

In this moment, even if the door is closed and no one else is able to hear the assault, the nurse can notify their coworkers, managers, and emergency services that they need assistance in de-escalating the situation so that the patient, family members, and nurse stay safe. 

Take safety measures even further by integrating the panic button application with an automated workflow system, initiating a chain reaction of actions and notifications that can help keep healthcare workers safer. Healthcare personnel can automatically alert hospital security, unlock doors to allow staff into the room, or provide a map and blueprint of the hospital for emergency responders. The minutes — or even second — saved could make all the difference in that nurse’s safety and reassures healthcare workers that their wellbeing is a top priority.  

Call for help in 1.5 seconds with Rave Panic Button

Rave Panic Button provides a seamless way to call for help during an emergency. A prolonged one-push activation of 1.5 seconds indicates a need for help while avoiding false activations.  The panic button activation notifies 9-1-1 and key staff that you need help, minimizing response time and improving outcomes. Real-time communication between onsite personnel and first responders helps stakeholders stay informed and aware.

Within the app, users are able to send status checks with actionable data like location, injuries, and requests for assistance to administrators or first responders as an emergency unfolds, aiding in coordinating and prioritizing response efforts. Customized content provides quick access to critical information such as procedures, facility maps, and protocols.

Automate your workflows with Orchestrate

In the moments that matter, nothing is more precious than time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Orchestrate is a cloud-based workflow automation tool that can cut down transfer time and expedite emergency responses. Users can quickly and easily build and automate complex workflows with a simple drag-and-drop interface.

Orchestrate improves your operation’s ability to immediately and automatically respond with the appropriate actions. You can directly alert necessary personnel with real-time visibility to events, enable access to automated emergency responses, and more. Best of all, personnel who would otherwise be manually performing these operations can focus on the issue instead. 

Technology that is exponentially more powerful, together

The integration of Rave Panic Button and Orchestrate maximizes the effectiveness of both products. When the Rave Panic Button application is integrated with Orchestrate, triggers can be initiated and actions taken — automatically — across operations to give responders immediate insight into a situation and enable a faster response to any unplanned activity. 

For example, activating the Rave Panic Button can prompt Orchestrate to immediately lock or unlock doors, enable or disable access cards, and open or close perimeter gates, based on your predefined workflows tailored to your needs. This means you can immediately take action to start protecting your people and property, before personnel or first responders even arrive on scene.

Motorola Solutions is solving for safer

We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. 

Connect Rave Panic Button with Orchestrate to automate standard processes during an active emergency. The integration of these technologies expedites response times and operational effectiveness in the moment, and provides  scalability and flexibility as needs, demands and response plans evolve. 

Learn more about Rave Panic Button and Orchestrate.

Contact us to find out more about our solutions and services.

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