For decades, the National Emergency Number Association (NENA) has championed safety technology advancements and access to the right response tools, while advocating for the implementation... Read More
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New features help agencies incorporate AI technology in the PSAP environment Has your organization started seeing the impacts of artificial intelligence in day-to-day operations? With... Read More
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Happy 40th anniversary to one of our favorite hybrid software suites, Flex! For the last four decades, Flex has provided public safety software customers with... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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What Does it Take to Eliminate Misrouted Calls? As many of us are aware, about 12% of the 192 million 9-1-1 calls made annually in... Read More
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A joint cybersecurity advisory, released by US and allied government partners on May 9, details the decades-long use of Snake malware by a nation-state for... Read More
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Honoring Telecommunicators – #NPSTW Why do telecommunicators take the call – specifically, an emergency call for service that is coming from a person who may... Read More
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Summit 2023 in Orlando is just around the corner, and we’re excited to offer a variety of cybersecurity-focused presentations this year. We’ll be covering everything... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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One Map for the Telecommunicator Let’s imagine, for a moment, what it would be like for the telecommunicator to have one map where they could: ... Read More
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Real-time 9-1-1 incident data sharing is a powerful tool that can benefit both local 9-1-1 centers (PSAPs) and the state’s Department of Transportation (DOT) in improving public safety and emergency... Read More
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