Public safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
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Travel is on the upswing – airports and highways are bustling. Sporting venues are welcoming back fans to the bleachers at full capacity. Families are... Read More
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Filling a Void for 9-1-1 Callers and Telecommunicators “9-1-1, What is the location of your emergency?” How the 9-1-1 caller answers this question impacts the... Read More
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The person who answers your call when you dial 9-1-1 is probably not someone that you think about… until you actually need to dial 9-1-1.... Read More
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Each year IACP and Motorola Solutions recognize state troopers and provincial police who have demonstrated bravery, courage, leadership, and professionalism. Last week, at the annual... Read More
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What is a cold case? Why does a case go cold? There are always more questions than answers when it comes to cold cases. A... Read More
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Sometimes as investigators we fall into ruts without even knowing it. We know the systems that we are familiar with, we know what has worked... Read More
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Time and accuracy – two words that frame every response in the PSAP. Technology, workflows, and systems are geared to support the mission of time... Read More
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When telecommunicators Ryan Duval, Christina Speights and Casey Bilbrey from the Okaloosa County Sheriff’s Office began using Motorola Solutions’ CommandCentral Citizen Input, they gained something... Read More
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