Halloween is a time for fun, costumes, and sweet treats. But with the excitement comes a need for extra caution, especially when it comes to... Read More
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You’re a patrol officer speeding towards a reported domestic disturbance. Your adrenaline is pumping and your mind is racing with questions. Is there a history... Read More
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“An important step forward.” “A more positive experience for the 9-1-1 caller.” “Much better prepared.” “A game changer.” The phrases above are just some of... Read More
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In today’s fast-paced work environments, ensuring the safety of employees is more crucial than ever. With rising concerns over violence, aggression, and theft, having a... Read More
Read MoreIndustries: Education Hospitality
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Is NG9-1-1 call routing a game changer? What’s changed for PSAPs (Public Safety Answering Points) that have deployed NG9-1-1 (Next Gen) call routing – whether... Read More
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Drones are changing the way public safety teams handle emergencies, especially during large-scale operations and multi-agency response situations. In complex scenarios like severe weather events,... Read More
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Public Safety Answering Points (PSAPs) across the U.S. are realizing the benefits of real-time transcription and real-time translation of the 9-1-1 call. In Arizona, PSAPs... Read More
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Healthcare workers play an integral role in keeping our families and communities safe, yet more than any other profession, they struggle to keep themselves safe... Read More
Read MoreIndustries: Healthcare
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Reducing 9-1-1 wait times by 84.43% Abandoned calls affect every 9-1-1 center, and every 9-1-1 center strives to reduce them. For the Peel Regional Police... Read More
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