Delaware County’s story proves that smart technology doesn’t replace the human touch — it protects it. For Delaware County Emergency Services in southeastern Pennsylvania, the... Read More
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On a recent NENA webinar, we spoke with Stephen Weinkauf, NG911 Bureau Chief for the State of New Mexico and Sam Bard, Director of Product... Read More
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St. George Consolidated Communications Center in Utah recovered 8–10 hours for day and swing shifts while keeping the lines open for true emergencies and protecting... Read More
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Public Safety Answering Points (PSAPs) stand on the front lines of a new digital landscape. Next Generation 9-1-1 (NG9-1-1) empowers communities with crucial data sharing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS Healthcare
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The holidays bring joy, celebration, and connection, but they also bring unique safety challenges for communities and first responders. The holiday season is a special... Read More
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An IT analyst was rushing to meet a deadline, trying to access a critical vendor’s portal. When the login page lagged, they re-entered their credentials.... Read More
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A mountain rescue A dirt bike crash and a teenager with a compound leg fracture. This is just one harrowing scene among countless mountain rescues... Read More
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Recently, we had the privilege of sitting down with April Ford, Director, and J.R. Webb, Assistant Director, for Springfield-Greene County 9-1-1 in southwest Missouri. Dedicated... Read More
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For the City of Philadelphia, the 9-1-1 system is the primary lifeline for community members in distress. With a population of more than 1.5 million... Read More
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