Kicking off NPSTW
April 10, 2024 byDeeDee and Lorenzo share their passion, purpose and pride As we kick off National Public Safety Telecommunicator Week, April 14 – 20, the first of... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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Records Management
Location-Based Routing – The FCC Report and Order
March 25, 2024 byWhat is different as a result of the FFC Report and Order? In January, the FCC adopted a Report and Order. The order requires all... Read More
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Flex: 40 Years of Innovation
August 8, 2023 byHappy 40th anniversary to one of our favorite hybrid software suites, Flex! For the last four decades, Flex has provided public safety software customers with... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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Leading the Way: Police Agencies Achieve FAA COA for BVLOS Drone Operations
May 9, 2023 byAs drones become more prevalent in police operations, many agencies are looking at how they can integrate them into workflows as first responders to reach... Read More
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Why I Take the Call
April 3, 2023 byHonoring Telecommunicators – #NPSTW Why do telecommunicators take the call – specifically, an emergency call for service that is coming from a person who may... Read More
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Brookhaven Police Department: The Power of Community at the Speed of Drone Flight
July 21, 2022 byBrookhaven, Georgia, is a beautiful city located in the northeastern Atlanta suburbs with approximately 55,000 residents. The community boasts a diverse population and is home... Read More
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Solving the Problem – Saving Seconds: Delivering 9-1-1 Calls Based on Location
June 7, 2022 byToday you can order a pizza or call a ride sharing service from your mobile device, and they know exactly where you are. But that’s... Read More
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Lee County, FL – Going Above and Beyond with Next Gen Technology
June 4, 2022 byLee County, FL, located in Southwest Florida, encompasses the cities of Fort Myers, Cape Coral, Bonita Springs, Village of Estero and Sanibel, as well as... Read More
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5 Ways Technology Can Help Protect Healthcare Workers
April 11, 2022 byLast year, assaults against healthcare workers hit an all time high. With 75% of nearly 25,000 annual workplace assaults occurring in healthcare, it is the... Read More
Read MoreIndustries: Healthcare
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