September 23, 2024 by Flynn Nogueira

Straight from the source: What’s important to PSAPs as they implement NG9-1-1

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Industries: 9-1-1 & Law Enforcement

Topics: Command Center Software NG9-1-1 PSAPs Public Safety Applications

“An important step forward.”

“A more positive experience for the 9-1-1 caller.”

“Much better prepared.”

“A game changer.”

The phrases above are just some of the outcomes PSAPs shared with us in recent videos. Check out the videos below and hear for yourself what your colleagues have to say about implementing NG9-1-1, with a focus on real-time transcription of the 9-1-1 call and NG9-1-1 call routing.

Get the inside scoop from Tenea Reddick, City of Baltimore Emergency Management, Jerel Frazier, State of Arizona 911 Office, Vonda Gafford and Rosa Rodriguez, Midland Emergency Communications District, and Tim Campbell, Galveston County Emergency Communications District. 

Thank you all for being so generous with your time. We are grateful for the work you do and for all public safety personnel everywhere. 

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