NPSTW 2024 A beacon of light The first point of contact Helping people on their worst day We are about saving lives and hope You... Read More
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DeeDee and Lorenzo share their passion, purpose and pride As we kick off National Public Safety Telecommunicator Week, April 14 – 20, the first of... Read More
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What is different as a result of the FFC Report and Order? In January, the FCC adopted a Report and Order. The order requires all... Read More
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How many digits can you remember? Are you old enough to remember the days when memorizing important phone numbers was a key day-to-day skill? Do... Read More
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For decades, the National Emergency Number Association (NENA) has championed safety technology advancements and access to the right response tools, while advocating for the implementation... Read More
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New features help agencies incorporate AI technology in the PSAP environment Has your organization started seeing the impacts of artificial intelligence in day-to-day operations? With... Read More
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Happy 40th anniversary to one of our favorite hybrid software suites, Flex! For the last four decades, Flex has provided public safety software customers with... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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What Does it Take to Eliminate Misrouted Calls? As many of us are aware, about 12% of the 192 million 9-1-1 calls made annually in... Read More
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A joint cybersecurity advisory, released by US and allied government partners on May 9, details the decades-long use of Snake malware by a nation-state for... Read More
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