Sharing Information Outside of Incident Reports For those with backgrounds in public safety, you know how important it is to share information between shifts and... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
Communication Between Divisions Communication is a necessity in any organization. It’s used to not only pass along information, but to build trust and relationships as... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
Tailoring to Your Audience In previous posts, I discussed ways to think about data and intelligence and how to compile it into actionable products. Now... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
Conversations at NENA and APCO with public safety leaders, PSAP operators, intelligence analysts, telecommunicators, and first responders made clear that public safety agencies are embracing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
Topics:
Information vs Intelligence I once heard the difference between intelligence and information described as: information is something you collect, and intelligence is something you create.... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
The 6th W – What Now? As early as elementary school, we learn that there are “five Ws” central to information gathering, problem solving, and... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
Public safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
Topics:
Each year IACP and Motorola Solutions recognize state troopers and provincial police who have demonstrated bravery, courage, leadership, and professionalism. Last week, at the annual... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
Time and accuracy – two words that frame every response in the PSAP. Technology, workflows, and systems are geared to support the mission of time... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
Topics:
