During the second year of the COVID-19 pandemic, public safety — like many other sectors — became even more interconnected to address rapidly-changing community needs... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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What would it mean if your dispatch software could automatically plot, center and zoom a 9-1-1 caller’s location on a map? What if location-based routing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Bringing It All Together Over the past couple of weeks, we’ve looked at what it takes to implement a text-to-911 program at your PSAP, including... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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Policy and Training Community education and outreach is imperative when rolling out a text-to-911 program at your PSAP. Every PSAP should have its own website... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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A Mobile Experience We live in an age of mobility. You rarely see people who aren’t glued to their mobile device. For many of us,... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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Conversations at NENA and APCO with public safety leaders, PSAP operators, intelligence analysts, telecommunicators, and first responders made clear that public safety agencies are embracing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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See it Live at APCO 2021 Adapting in the moment is what public safety agencies and teams excel at as they work to protect first... Read More
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Every day, 9-1-1 dispatchers work tirelessly behind the scenes to save lives. They are highly skilled and versatile which allows them to handle a variety... Read More
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Why do telecommunicators take the call? It’s one of the hardest jobs in public safety and involves so much more than “taking the call”. What... Read More
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