Part 1: Text-to-911
October 19, 2021 byCall When You Can, Text When You Can’t In 2016, a federal lawsuit was filed by the National Association of the Deaf (NAD) against the... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement
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Public Safety Access Points (PSAPs)
Community Engagement and Online Submissions
September 29, 2021 byA Mobile Experience We live in an age of mobility. You rarely see people who aren’t glued to their mobile device. For many of us,... Read More
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Incident Response Q&A Part II: Advice for New CISOs
August 26, 2021 byIncident response (IR) will continue to be an important cybersecurity priority for many organizations in 2021. We took a moment to get some deeper insight... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Energy Industries Federal Fire & EMS
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Three Strategies for Data-Driven Incident Response
August 24, 2021 byConversations at NENA and APCO with public safety leaders, PSAP operators, intelligence analysts, telecommunicators, and first responders made clear that public safety agencies are embracing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Reimagining Public Safety So You Can Redefine What’s Possible
August 9, 2021 bySee it Live at APCO 2021 Adapting in the moment is what public safety agencies and teams excel at as they work to protect first... Read More
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Cybersecurity Government Grants Assistance Program Now Open
August 6, 2021 byState and local government efforts to fight cybercrime could be getting a big boost in the form of a $1 billion grant program from the... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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4 Questions to Consider When Evaluating CAD (Computer-Aided Dispatch) Software
August 3, 2021 byPublic Safety Telecommunicators ‒ call takers, dispatchers, and those in a hybrid role ‒ have a tremendously hard job. That is why it is more... Read More
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Why Public Safety Agencies Need Managed Security Services
July 22, 2021 byChoosing the right people, processes and technology to build a modern security operations function is one of the biggest challenges for today’s IT and security... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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How To Harden Soft Target Locations
July 21, 2021 byWhat is a Soft Target? A soft target is a location or place that is vulnerable due to its lack of security or protection, though... Read More
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