Conversations at NENA and APCO with public safety leaders, PSAP operators, intelligence analysts, telecommunicators, and first responders made clear that public safety agencies are embracing... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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See it Live at APCO 2021 Adapting in the moment is what public safety agencies and teams excel at as they work to protect first... Read More
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State and local government efforts to fight cybercrime could be getting a big boost in the form of a $1 billion grant program from the... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Public Safety Telecommunicators ‒ call takers, dispatchers, and those in a hybrid role ‒ have a tremendously hard job. That is why it is more... Read More
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Choosing the right people, processes and technology to build a modern security operations function is one of the biggest challenges for today’s IT and security... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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What is a Soft Target? A soft target is a location or place that is vulnerable due to its lack of security or protection, though... Read More
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Why do telecommunicators take the call? It’s one of the hardest jobs in public safety and involves so much more than “taking the call”. What... Read More
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In the same way it takes multiple teams working together to accomplish critical tasks, first responders require a variety of applications and tools to do... Read More
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Public safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
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