When a fire is raging, time is of the essence. Speed of response and having the right equipment needed at the scene can be the... Read More
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Each year, at this time, we have the opportunity to let telecommunicators know just how much we appreciate not only what they do to help... Read More
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PSAPs are having to change how they operate, today more than ever. They are facing more technology issues – from cybersecurity attacks to managing new... Read More
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The week of April 11 – 17 we honor telecommunicators and the incredible work they do to keep us safe. This year we are taking... Read More
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Water, power, and gas utilities faced with increased regulatory demands for proactive customer critical event notifications also faced a record year of utility-disrupting events in... Read More
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9-1-1 call takers have one of the hardest jobs on the planet. Put yourself in their shoes just for a moment and imagine this: A... Read More
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A critical event shines a light on the strength and weaknesses of an organization. And one thing is certain, when these events happen, you can’t... Read More
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It was just about a year ago when the topic of visual content coming into the PSAP really came into focus. Anticipating its adoption, your... Read More
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In the Next Generation 9-1-1 (NG9-1-1) world, there are many elements that go into processing a 9-1-1 call. These include call routing, the Emergency Services... Read More
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