The week of April 11 – 17 we honor telecommunicators and the incredible work they do to keep us safe. This year we are taking... Read More
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Water, power, and gas utilities faced with increased regulatory demands for proactive customer critical event notifications also faced a record year of utility-disrupting events in... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Energy Industries Fire & EMS
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9-1-1 call takers have one of the hardest jobs on the planet. Put yourself in their shoes just for a moment and imagine this: A... Read More
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A critical event shines a light on the strength and weaknesses of an organization. And one thing is certain, when these events happen, you can’t... Read More
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It was just about a year ago when the topic of visual content coming into the PSAP really came into focus. Anticipating its adoption, your... Read More
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In the Next Generation 9-1-1 (NG9-1-1) world, there are many elements that go into processing a 9-1-1 call. These include call routing, the Emergency Services... Read More
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Video footage, phone texts, images… all are becoming common forms of evidence in today’s digital world, presenting law enforcement with benefits and challenges. At Motorola... Read More
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For call takers, there’s often a sense of helplessness when details aren’t as clear as they could be, causing many to experience a lack of... Read More
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It’s one of the first phone numbers we learn when we are young: 9-1-1. We learn to only call when it is an emergency, that... Read More
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