If blog traffic is an indicator of what public safety professionals are thinking about, then the bulleted list below reflects the top issues and themes that have had the attention of you and your colleagues throughout 2021.
(Says #GoogleAnalytics. Data is only useful if it helps us gain insights that could improve outcomes, right?)
According to this informal “blog meter,” the following are topics you and your colleagues find yourselves talking about and thinking about more these days within an evolving, complex public safety landscape:
- Developing cybersecurity incident response strategies
- Simplifying emergency dispatch processes
- Incorporating images and video streams into centers
- Making sense of community engagement tools
- Collaborating within and across agencies
If any of the above are lingering in your mind as we round the corner and head into 2022, you’re in luck. Read on for a recap of the Top Five 2021 Public Safety posts from Motorola Solutions’ Blog, according to you.
#5: The First Steps to Building Your Intelligent Command Center
This quick read includes a bonus podcast from the Okaloosa County Sheriff’s Office in Florida, and speaks to how agencies are achieving better outcomes for callers, telecommunicators and responders with community engagement tools such as CommandCentral Citizen Input.
#4: Incident Response Q&A: Advice for New CISOs
Learn how data science and automation are influencing traditional incident response playbooks in this deep dive on cybersecurity incident response.
#3: PSAP Dispatch by the Numbers: It’s Complicated
Learn how technology can help (and hinder) dispatcher performance, and why agencies are exploring “Intelligent Command” as an approach to simplify operations.
#2: Images, Streaming Video Coming Into the PSAP: What’s our Status?
Find out how telecommunicators are gaining more closure and achieving better outcomes by bringing images and video into the PSAP.
#1: Strengthen Collaboration with a Common Platform
With the volume of data flowing into command centers, it’s no surprise that collaboration was the theme of our top 2021 Public Safety Blog Post. Find out how agencies are making sense of data.