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From the time the 9-1-1 call is received through the incident's response and resolution, PSAPs and law enforcement require accurate, real-time information and tools optimized to minimize distractions and maximize the ability to focus on the mission. Explore our blog posts to learn more about 9-1-1 and law enforcement trends and the innovations in software, video and communications that go beyond responding, to prediction and prevention.
For more than ten years, many state and local governments have had the ability to use a “blue alert” system of mass notification in order... Read More
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Every day, 9-1-1 dispatchers work tirelessly behind the scenes to save lives. They are highly skilled and versatile which allows them to handle a variety... Read More
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The holidays are a time to give back. The season inspires people to contribute to their communities in the form of time, like a volunteering... Read More
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Why do telecommunicators take the call? It’s one of the hardest jobs in public safety and involves so much more than “taking the call”. What... Read More
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In the same way it takes multiple teams working together to accomplish critical tasks, first responders require a variety of applications and tools to do... Read More
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Public safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Filling a Void for 9-1-1 Callers and Telecommunicators “9-1-1, What is the location of your emergency?” How the 9-1-1 caller answers this question impacts the... Read More
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Ransomware cases are making big headlines in the news lately, and the threat to local governments and public safety agencies is only increasing. Cyber attackers... Read More
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The person who answers your call when you dial 9-1-1 is probably not someone that you think about… until you actually need to dial 9-1-1.... Read More
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