See it Live at APCO 2021 Adapting in the moment is what public safety agencies and teams excel at as they work to protect first... Read More
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Public Safety Telecommunicators ‒ call takers, dispatchers, and those in a hybrid role ‒ have a tremendously hard job. That is why it is more... Read More
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Why do telecommunicators take the call? It’s one of the hardest jobs in public safety and involves so much more than “taking the call”. What... Read More
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In the same way it takes multiple teams working together to accomplish critical tasks, first responders require a variety of applications and tools to do... Read More
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Public safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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Time and accuracy – two words that frame every response in the PSAP. Technology, workflows, and systems are geared to support the mission of time... Read More
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When telecommunicators Ryan Duval, Christina Speights and Casey Bilbrey from the Okaloosa County Sheriff’s Office began using Motorola Solutions’ CommandCentral Citizen Input, they gained something... Read More
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PSAPs are having to change how they operate, today more than ever. They are facing more technology issues – from cybersecurity attacks to managing new... Read More
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The week of April 11 – 17 we honor telecommunicators and the incredible work they do to keep us safe. This year we are taking... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Fire & EMS
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