Embrace the future with confidence, not fear. This insightful statement, from Kim Turner, Communications Administrator for the San Bernardino County Sheriff’s Office, California, is often... Read More
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In our last two blog posts, which are part of our Evolving Technology for PSAPs’ Changing Needs series and listed just below, we talked about... Read More
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It’s hard to believe the changes we’ve endured in our PSAPs in only the first half of 2020. Just a few months ago, we were... Read More
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For agencies and organizations tasked with mission-critical operations, assuring peak performance is critical. But managing an ever-evolving technology ecosystem efficiently and cost-effectively is complex. You... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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In today’s world, preparing for and protecting mission-critical systems against cyber attacks is an integral component of any agency’s IT strategy. Ransomware and malware attacks,... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Federal Fire & EMS
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“In every major event, there is an opportunity for change, and the major event we are experiencing today is giving us the opportunity to change,”... Read More
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How the City of Baltimore Takes Control of Abandoned Calls and Enhances 9-1-1 Operations Building trust with citizens is of critical importance when it comes... Read More
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Take a Journey with Those Who Are The Thin Gold Line Every year at this time we honor telecommunicators for the incredible work they do... Read More
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In Next Generation 9-1-1 (NG9-1-1), managing a ‘call’ takes on a different meaning because PSAPs will receive more than voice calls. They will receive data... Read More
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