June 26, 2019 by Flynn Nogueira

NENA 2019: Catch Up On What You Missed

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Industries: Fire & EMS

Topics: Command Center Software CAD Cybersecurity NG9-1-1 PSAPs

Motorola Solutions at NENA 2019Learn, Grow, Connect & Discover: 

This was the theme for NENA’s annual conference held in Orlando last week, and for public safety, these aren’t just words. They represent the goals and values we hold in high esteem every day as we work to save lives. The theme in the Motorola Solutions booth – Recognizing the Thin Gold Line – acknowledges the incredible work telecommunicators do every day to uphold these values and meet their goal to keep all our communities safe.

If you were able to join us – thank you! We were excited to connect with you, learn from you, grow our relationship and help you discover solutions to better protect first responders and the citizens you serve.

If you weren’t able to join us – here’s what you missed:

Product demonstrations focused on our CommandCentral public safety software suite with special emphasis on CallWorks and VESTA® call handling, including their integration into PremierOne and Flex CAD systems to increase call taker focus and speed dispatch. 

Demonstrations of CommandCentral Aware showed the benefits of real-time situational awareness and intelligence.

Plus, we had many great discussions around our growing Next Generation Core Services (NGCS) business and the customers we are deploying. Education sessions in the Innovation Theater drew standing room only crowds!

Motorola Solutions at NENA 2019

“I was lucky enough to attend two of Motorola’s Innovation Theater sessions, the ones on cybersecurity and cloud. Both sessions were extremely valuable and gave me an insight as to what to expect in the near future,” said Sandra Holdren, Deputy Director/911 Coordinator for Lycoming County, PA. “Things are changing very quickly which makes it so important to keep up on new technology and security. And I loved ‘Recognizing the Thin Gold Line’ displayed in the booth.”

Our Innovation Theater presenters included:

  • Matt Grogan, Telecommunicator for Las Vegas Fire and Rescue, who presented “Finding Hope in the Midst of Chaos – Our Telecommunicators in Action”. Here is a clip from Matt’s interview. 

  • Motorola Solutions experts, including Jim Wolfinbarger, who shared our vision for public safety and what we are doing to make your journey to NG9-1-1 easier and more intuitive. 

  • Andre Williams, who discussed the top three myths around cloud.

  • Dan Zeiler, who shared five steps you can take now for your cybersecurity plan.  


Our team was also found in NENA’s Innovation Theater. Chris Knights, NGCS Account Manager, gave a standing room only presentation, “NGCS Made Easy.” Larry Helms, Area Sales Manager for PremierOne, shared how data in the PSAP will improve situational awareness. Plus, Diana Gijselaers, our GIS guru, gave two presentations on being ready for GIS.

If you’re interested in a recap on any of these topics, we invite you to follow the links as provided above. We welcome the opportunity to connect, learn, and grow with you, and together – discover ways to help you be more successful.

For more information, visit the Command Center Software web page.

Contact us to find out more about our solutions and services.

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