Filling a Void for 9-1-1 Callers and Telecommunicators “9-1-1, What is the location of your emergency?” How the 9-1-1 caller answers this question impacts the... Read More
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The person who answers your call when you dial 9-1-1 is probably not someone that you think about… until you actually need to dial 9-1-1.... Read More
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Each year IACP and Motorola Solutions recognize state troopers and provincial police who have demonstrated bravery, courage, leadership, and professionalism. Last week, at the annual... Read More
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Time and accuracy – two words that frame every response in the PSAP. Technology, workflows, and systems are geared to support the mission of time... Read More
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It had only been twenty-minutes when I heard the door open. I knew something was wrong, since she told me she was headed to the... Read More
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When telecommunicators Ryan Duval, Christina Speights and Casey Bilbrey from the Okaloosa County Sheriff’s Office began using Motorola Solutions’ CommandCentral Citizen Input, they gained something... Read More
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When a fire is raging, time is of the essence. Speed of response and having the right equipment needed at the scene can be the... Read More
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Each year, at this time, we have the opportunity to let telecommunicators know just how much we appreciate not only what they do to help... Read More
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PSAPs are having to change how they operate, today more than ever. They are facing more technology issues – from cybersecurity attacks to managing new... Read More
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