#WHYITAKETHECALL
July 19, 2021 byWhy do telecommunicators take the call? It’s one of the hardest jobs in public safety and involves so much more than “taking the call”. What... Read More
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Public Safety Access Points (PSAPs)
CommandCentral: Delivering the Industry’s Only Complete, 360° Incident
June 30, 2021 byIn the same way it takes multiple teams working together to accomplish critical tasks, first responders require a variety of applications and tools to do... Read More
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PSAP Dispatch, by the Numbers: Status — It’s Complicated
June 21, 2021 byPublic safety dispatchers often tell us that to be successful they basically need to know everything. And in the world of PSAP dispatch, ‘everything’ includes:... Read More
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Delivering Location with the Call — Today
June 17, 2021 byFilling a Void for 9-1-1 Callers and Telecommunicators “9-1-1, What is the location of your emergency?” How the 9-1-1 caller answers this question impacts the... Read More
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Making Life a Little Easier for 9-1-1 Telecommunicators, One Call at a Time
June 14, 2021 byThe person who answers your call when you dial 9-1-1 is probably not someone that you think about… until you actually need to dial 9-1-1.... Read More
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Meet the 2020 IACP/Motorola Solutions Trooper of the Year Finalists & Winner!
June 3, 2021 byEach year IACP and Motorola Solutions recognize state troopers and provincial police who have demonstrated bravery, courage, leadership, and professionalism. Last week, at the annual... Read More
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How Map-Based Intelligence Accelerates and Empowers Every PSAP Response
May 17, 2021 byTime and accuracy – two words that frame every response in the PSAP. Technology, workflows, and systems are geared to support the mission of time... Read More
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Paying It Backward: Honoring The Police Through Those We Serve
May 10, 2021 byIt had only been twenty-minutes when I heard the door open. I knew something was wrong, since she told me she was headed to the... Read More
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Turning Data Into Knowledge – Simplifying the Public Safety Workflow
April 28, 2021 byWhen telecommunicators Ryan Duval, Christina Speights and Casey Bilbrey from the Okaloosa County Sheriff’s Office began using Motorola Solutions’ CommandCentral Citizen Input, they gained something... Read More
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