For Mattie Medina, all aspects of the job come down to two critical things: quality of 9-1-1 service and relationships, one not possible without the... Read More
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It Starts with the Call This week, April 14-20, 2019, is National Public Safety Telecommunicators Week. This week, we honor telecommunicators everywhere. These brave men and women are... Read More
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The radios today are no longer mechanical. The consoles are no longer mechanical. They are all software driven. This provides a lot of versatility for... Read More
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The key with consolidation, particularly with 911, is how do you do it without dismantling what you’re already doing because you’re serving the public? When... Read More
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Imagine. A ransomware attack in Washington, D.C. compromises nearly 70 percent of cameras city-wide. A hacker gains access to police department records and acquires information... Read More
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2018 will go down in the books as a historic year for Motorola Solutions. The company celebrated our 90-year anniversary. We broadened our command center... Read More
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In April 2017, Washington, D.C.’s 9-1-1 dispatch center received a call from an agitated woman demanding to know where a gas station was. “I thought... Read More
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Loudoun County, Virginia, where I’m System Fire Chief, is truly one of the best places to live in America. Since we’re located just outside Washington,... Read More
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There is always something going on in Washington D.C. We face all the same crimes as other major cities but we also have lots of... Read More
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