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From the time the 9-1-1 call is received through the incident's response and resolution, PSAPs and law enforcement require accurate, real-time information and tools optimized to minimize distractions and maximize the ability to focus on the mission. Explore our blog posts to learn more about 9-1-1 and law enforcement trends and the innovations in software, video and communications that go beyond responding, to prediction and prevention.
When Kendal Fritz graduated college, she had no plans for what she’d do next, but there was one thing she did have – a dream... Read More
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Katie Layne, a Fire Emergency Dispatcher, just received her agency’s highest honor – the Megan V. Lange Dispatcher Award. This is given annually by the Phoenix... Read More
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There’s never been anyone more grateful for a speeding ticket than Matt Grogan. After all, it was how Matt got his start in public safety.... Read More
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“Dispatchers,” says LaTonya Chatman, “are born, not made.” However, if you had asked her 19 years ago what the future held, she would not have... Read More
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Every 9-1-1 call is important to Todd Hall, Public Safety Dispatcher for the Onondaga County Department of Emergency Communication’s 911 Center in Syracuse, NY. Todd,... Read More
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For Mattie Medina, all aspects of the job come down to two critical things: quality of 9-1-1 service and relationships, one not possible without the... Read More
Read MoreIndustries: 9-1-1 & Law Enforcement Education Fire & EMS
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It Starts with the Call This week, April 14-20, 2019, is National Public Safety Telecommunicators Week. This week, we honor telecommunicators everywhere. These brave men and women are... Read More
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The federal government established community policing in 1994 to help reduce crime and other threats to public safety. Today, National Night Out, Smart911 technology and other community-oriented... Read More
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Imagine: an offender is able to intercept radio communications from responding officers; the public gains access to radio traffic during a major incident, causing increased... Read More
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