Law enforcement has been one of the drivers in communication innovation. Constables on patrol have moved from using wooden rattles to summon aid to having... Read More
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A seamless school safety drill doesn’t just happen on its own. There are many factors to consider when determining the best way to evacuate a... Read More
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In April 2017, Washington, D.C.’s 9-1-1 dispatch center received a call from an agitated woman demanding to know where a gas station was. “I thought... Read More
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According to the Center for Disease Control, one in every four women and one in every ten men will experience domestic violence in their lifetime.... Read More
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Loudoun County, Virginia, where I’m System Fire Chief, is truly one of the best places to live in America. Since we’re located just outside Washington,... Read More
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One of the biggest challenges facing public safety agencies during crisis response is mission continuity. Departments worth their salt have risk-assessed, scenario-tested and table-topped their... Read More
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On February 16, 1968, the first 9-1-1 call was placed by Senator Rankin Fite in Haleyville, Alabama. Before this time, if someone had an emergency,... Read More
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If you have created a free Smart911 account, it is important to keep your Smart911 Safety Profile up to date by logging into the account every six months.... Read More
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Although VoIP services are becoming more reliable, and can now be used to make emergency telephone calls, you still can’t call 911 from a PC.... Read More
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